Programme Consultant

Job Description

Responsibilities:

Student Recruitment Operations:-

• Manage and support the development of local student recruitment efforts for the institute by promoting the Organization’s brand-name and planning local student recruitment strategies.
• Attend to customers’ enquiries via walk-ins, phone, email, live chat, etc and look into the customer’s needs and requirements so as to recommend suitable education pathway
• Assist customer in programme application and checking for documentations to support the turnaround time for admissions processing
• Build strong product knowledge, comply with work policies and procedures and continuously improve customer service skills

Leads Management:-

• To follow up on all leads assigned on a timely basis and maintain follow-up reports

Project Management:-

• To recruit and maintain a team of Ambassadors who can support local recruitment activities and events effectively
• Manage Ambassadors roster and ensure sufficient deployment of resources
• Develop and maintain training materials, conduct trainings, process payments for Ambassadors

Requirements:

• Diploma with 2-3 years of working experience, preferably in sales, marketing or customer service
• Experienced in Customer Service and Sales conversion processes

Interested candidates, please send your updated resume to [email protected]